FAQ
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AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch. We take care of all production and logistics from Le Marche, Italy, the most exclusive shoemaking district in the world. Easily get ready-to-wear prototypes of your designs crafted and start selling through your custom e-shop, or launch pre-order campaigns with our easy-to-use tools.
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AliveShoes is ideal for...
Young designers, stylists, artists, musicians, students and shoe lovers starting from scratch and wanting to challenge themselves and experiment with designing and selling their custom made shoes in the real world.
Professional designers, entrepreneurs and marketing people wanting to grow their designer footwear brand.
Companies with established brands who are looking to extend their product offerings by launching a custom shoes line. -
To join AliveShoes, start by submitting your application. Once you are accepted, you can design and sell your own custom shoes. Use our online tools to design and customize your own amazing custom shoes down to the final, intricate details. Choose from more than 130 bases, including fashion sneakers, sport & activewear, street fashion, fashion sandals, women’s designs, men’s classic, and kids designs. Work with different material types and select from a palette of more than 100 colors and materials. Add your own logos and customize your product packaging to match your brand.
Once you have designed your shoes, get started by crafting a ready-to wear prototype of your design and start selling right away, or launching a pre-order campaign.
Transform your vision into reality by getting a prototype of your design made. Our Italian artisans will start production and ship in no time. As soon as your order is placed, your dedicated e-shop springs to life, ready to sell right away.
Designed for the more adept sellers with wider networks, you can also launch a pre-order campaign, this option equips you with a custom e-shop to showcase and gather pre-orders for your unique design. Pre-order campaigns actively involve customers, making them integral to the growth and success of your brand.
Upon hitting your pre-order goal, we initiate the crafting of your shoes.
For each pair of custom shoes sold, you earn $30 profit, which can be easily transferred to your PayPal account.
There are many goals to work towards. Achieve them either through prototyping and selling directly or through launching pre-orders campaigns. With every goal reached, you will unlock amazing extras to sell even more.
At the 3 confirmed sales on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’ll be able to access our new fashion collective called The Shoe Circle and showcase your design to a worldwide audience and get direct introduction in the world of fashion.
Also, when you've reached 3 confirmed sales on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’re granted access to AliveShoes Kids and AliveShoes Fashion Accessories sections.
You’ll be able to design and sell a wide variety of high-quality fashion accessories ranging from bags and purses to designer masks and clothing. An amazing new space to develop your creativity and expand your brand See the Fashion accessories gallery here>
You’ll be also given access the kids section with 15+ shoe models dedicated to the little ones. Both expansions will boost your brand even further and help you reach more customers. The best part: it is a whole lot of fun! See the Kids gallery here>
After you've reached the 3 confirmed sales goals on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign) you’ll be awarded your AliveShoes Official Designer Certificate to use as a valuable distinction on your CV or résumé.
When you've reached 7 total mixed confirmed sales (Including all prototypes crafted, confirmed sales done, and pre-order campaigns completed, on multiple designs, shoes and accessories) you’ll unlock More Design Expansion: Special Editions Shoe Capsules and Limited Edition Accessories.
Expand your brand and creative firepower, with 10+ unique shoe capsule collections featuring exclusive and also 10+ limited edition accessories.
As your brand grows and you reach bigger set sales goal, you will gain access to free AliveShoes premium services, including PR boost at 10 sales and Brand boost at 50 sales, to further boost your shoe line. Learn more information about How It Works. -
Once you are accepted through our application process, AliveShoes is for free. The only cost to you is if you choose to upgrade to the platform’s PRO version. For a $99 lifetime fee, you’ll expand your designer toolbox with access to additional features, including styles, materials and customization options. Learn more about the PRO features and add-ons.
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Use our Contact Us section to receive a response within 72 hours or less. If the live chat sign is on, you can also communicate with us in real time.
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AliveShoes main design and production headquarters is located in Le Marche, Italy. We also have three additional offices in Milan, Italy, Amsterdam and San Francisco, California (USA). Visit our about us page to get more informations.
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Of course you can! We are always looking for great talent to join us. For more information about available opportunities, please visit our Careers section.
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Start by submitting your AliveShoes application.
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If we think you are a good fit for the AliveShoes program, we will notify you within 72 business hours.
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If you are not accepted, it means we did not think you current experience or background was a good match with the program. But don’t get discouraged! You can always re-apply at a later stage.
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If you are accepted, congratulations! It means you can now begin to design and sell your own shoes. Upon acceptance, you'll receive an official e-mail and gain access to the platform and design tools.
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If you are already a member, you can log in here.
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You can easily reset your password here.
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Keep track of your progress through Your Dashboard’s check your progress section to stay current on where you’re at in the designing and selling process.
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Once you gain access to the platform, you can use the available online tools to design your shoes. Start by naming your custom shoes project, choosing a base shoe silhouette, and then selecting colors and materials. Personalize the design for your custom shoes by adding a logo. Don’t have one? Either remove the logo option from your design or use our handy Logo Wizard to make your own. You can also customize your packaging using our Packaging Wizard. When your unique and custom shoes are ready, you can submit your design for 24-hour approval by our footwear team.
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Design from an incredibly vast selection of base structures using our powerful online tools. Create fantastic sneakers, sport concepts, women’s fashion designs, classic men’s styles or kids shoe designs. See an example of styles in our gallery here.
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When you've reached the 3 confirmed sales goal on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’re granted access to AliveShoes Fashion Accessories sections for free. You’ll be able to design and sell a wide variety of high-quality fashion accessories ranging from deluxe and stylish bags to all kinds of leather objects and premium designer clothing. An amazing new space to develop your creativity and expand your brand. See the Fashion accessories gallery
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Once you have designed your shoes, get started by getting a premium-quality, ready-to-wear prototype of your design crafted and start selling right away, or launch a pre-order campaign.
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Yes, your prototype is the first high-quality production sample of a specific design of a specific design. It’s of premium quality, fully functional, and ready-to-wear. Delivered in just 10 days with free express shipping
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Transform your vision into reality by getting a premium-quality, ready-to-wear prototype of your design crafted. Our Italian artisans will start production and ship in no time. Your prototype is of premium quality, fully functional, and ready-to-wear. Delivered in just 10 days with free express shipping. Just pay the standard product price plus a small prototype setup fee, this covers the custom setup of our production line, bringing your unique design to life, and the super-express service.
As soon as your order is placed, your dedicated e-shop springs to life, ready to sell right away.
We launch your e-shop in seconds. The moment you order your prototype, your e-shop goes live. Begin your promotional path today and get ready to sell and showcase to the world.
Crafting starts Our artisans in Italy will set up your exclusive production line and start crafting your design, blending traditional craftsmanship with your innovative vision.
Countdown to unboxing In just 6-15 business days, the moment you've been waiting for will arrive - your very own designed product is ready to step into the world.
Be the face of your brand Create captivating photography with your designs and share your story. Inspire, engage, and start earning every sale.
You can refer to our AliveShoes Master Guide for all the tips and tricks to succeed in your journey and boost sales -
Designed for the more adept sellers with wider networks, this option equips you with a custom e-shop to showcase and gather pre-orders for your unique design. Pre-order campaigns actively involve customers, making them integral to the growth and success of your brand. Upon hitting your pre-order goal, we initiate the crafting of your shoes.
Submission & assessment. After you submit your design for a pre-order campaign, our global Fashion and Marketing team will assess your project within 24 hours.
Start gathering pre-orders. Once approved, you’ll receive a custom e-shop to share your design and collect pre-orders.
Reach production. Once you reach your pre-orders goal, your shoes will start production.
We ship! Your design gets shipped to your customers, you’ll get $30 profits on each pair sold. -
Getting a ready-to-wear prototype of your design is ideal for both newcomers and expert designers. It allows you to evaluate product quality firsthand and kickstart your sales effectively by wearing and showcasing your product. Given the custom Italian quality and speed of the service, the investment is quite modest and is strongly advised for a successful start.
Pre-order campaigns are an excellent way to involve customers in your brand’s growth. Best suited for designers with good marketing skills, and ideal if you already have buyers lined up to purchase.
You can refer to our AliveShoes Master Guide for all the tips and tricks to succeed in your journey and boost sales. -
Custom shoe designs are normally reviewed within 24 business hours by our footwear team.
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If your custom design is not approved, our footwear team normally offers feedback and advice on how to make improvements. You can then rework your custom design and resubmit it for new approval, if you so choose.
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Yes you can order in bulk easily with our automatic tools directly from your dashboard. Start saving with orders as small as 3 products, enjoying great discounts, fast turnaround times and free shipping.
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You can upgrade your account to PRO for $99 (one-time, lifetime non-recurring fee) and access amazing features to boost your line even further:
Limited edition Materials: Access 15 unique and highly exclusive sneaker soles such as fluorescent, camouflage, gold, silver, marble, glossy, recycled style and more.
Eco-Bio Leathers: Create completely eco-friendly and cruelty-free designs with access to a wide selection of eco-bio vegan technical “leathers” in multiple colors.
Access 500+ extra AI covers: Access a unique collection of striking Artificial Intelligence covers for your packaging and details.
Limited edition Soles: Access 12 unique and highly exclusive sneaker soles such as fluorescent, camouflage, gold, silver, marble, glossy, recycled style and more.
Limited edition Laces: Access an amazing set of 11 Limited edition Premium laces to enrich your shoe designs. From bold fluo combos to minimal and unique patterns.
Limited edition designs: Access 25+ additional premium shoe silhouettes with special constructions and limited-edition options.
Women’s Fashion Collection: Access a wide Women collection with 45+ additional Women’s fashion shoe bases, including elegant pointy high heels, low heels, mid heels, pump, wedges, flats, boots, sneakers and more.
Men’s Classic Collection: Access the full spectrum of design possibilities for Men with 18+ additional Men’s classic shoe bases, including moccasins, dress shoes, sneaker designs and more.
Fashion and Luxury Sandals: Access a unique selection of 12+ fully customisable and ultra-cool fashion sandals, including luxury concepts, comfortable and classic styles.
Street Fashion Collection: Access 11+ street concepts, from unique fashion street modern sneakers concepts to classic street-style shoe bases with vintage touch
Premium Luxe Trainers: Access 20+ premium luxe sneaker design bases, including high-end street sport concepts with a futuristic vibe and an amazing set of luxury fashion styles.
Capsule Collections Access: Access the Seasonal Fashion Capsule collections section, featuring unique and special fashion themes never seen before. Capsules are added regularly to match top market trends and include very exclusive design components and creative new styles.
White label upgrade: Make the shoes entirely yours, removing all AliveShoes logos and images from the insole, the packaging and invoices.
Priority production upgrade: Jump to the front of the production lines. Get your custom shoes made even faster, shipping directly to customers in 6 to 12 business days—half the time of the regular 15- to 20-day production.
Launch Multiple Shoes: Submit and publish up to 10 shoe designs at the same time, instead of just one.
Brand page: Showcase your brand fully in a beautiful custom branded page featuring your own content and your shoes - all in one place.
Create Unlimited Drafts: Create unlimited drafts of your designs (instead of the normal 10) and keep them saved on Your Dashboard.
Upgrade your account to PRO here. -
Once you have submitted and published a design, you can protect it. That means your shoe will officially become a Limited Edition (and have a unique limited edition code) and will be protected so that no one can duplicate that specific shoe design combination and name. The design will also be flagged as limited edition in your shop, so that your customers will be able to see this unique feature, see an example here. The Design Protection upgrade is available for $39 (one-time, life time fee) from Your Dashboard or from your custom e-shop option panel.
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Visit Your Dashboard profile section to change your account settings and update password and account information.
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Yes, you can easily get a ready-to-wear prototype of your design crafted and launch your e-shop. You can do it from your design tools (in the final step) or from your dashboard.
Transform your shoe designs into tangible reality and step into success by getting your prototype made. After that, your shop launches immediately in VIP status and you can start selling right away through your custom e-commerce with no pre-orders or timers.
Within just 6-15 business days, our Italian craftsmen bring your visions to life, offering you a powerful tool to captivate buyers worldwide. For just the product price and a small prototype setup fee and no extra shipping costs, your premium-quality, ready-to-wear prototype isn’t just a product—it’s a great marketing tool to bring you to success!
It's proof positive that your ideas have market value, encouraging customers to invest in your brand. With your prototype in hand (and at your feet), you’re not just selling shoes; you're building an empire. -
Yes, your prototype is the first high-quality production sample of a specific design of a specific design. It’s of premium quality, fully functional, and ready-to-wear. Delivered in just 10 days with free express shipping.
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Just pay the standard product price plus a small prototype setup fee, this covers the custom setup of our production line, bringing your unique design to life, and the super-express service. Free shipping is included.
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It takes 6 to 15 business days to produce and ship your prototype to you.
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Once you have purchased your prototype, your own custom e-shop launches. You can easily share and sell your design using your e-shop and you’ll get $30 profits on each pair sold. Once a shoe is sold, we produce and ship it directly to your customers. AliveShoes will take care of the production, shipment, and customer service for your designer shoes, freeing you up to edit your shop, download marketing materials and follow relevant statistics in the options tab of your custom e-shop.
You can refer to our AliveShoes Master Guide for all the tips and tricks to succeed in your journey and boost sales. -
You can submit for a pre-order campaign from your design tools.
After you submit your design for a pre-order campaign, our global Fashion and Marketing team will assess your project within 24 hours.
Once approved, you can launch from your dashboard and access a custom e-shop to start sharing and selling your design.
Once you reach your pre-orders goal, your shoes will start production.
Your design gets shipped to your customers, you’ll get $30 profits on each pair sold. -
You can submit and launch one shoe as standard. You can extend to 10 as part of the pro upgrade and can also extend to 30 more with a launch extension upgrade.
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Yes you can showcase all your shoes in one place setting up your brand page - the brand page is part of the pro upgrade package.
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For each pair of shoes sold you will receive $30 profits.
Same amount of profits will be granted on accessories sales, with some variations depending on the specific accessory product. -
You can receive your profits through PayPal or transform the money into discount coupons. Learn more about profits on Your Dashboard.
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If you don't reach the pre-order sales goal, the people who purchased your shoes will be immediately refunded. The good news is you can always re-launch your campaign and try to reach the goal again.
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The best way to reach your sales goal is to start spreading it in your network, reach out personally to people that might be interested, and use your social media.
You can refer to our AliveShoes Master Guide for all the tips and tricks to succeed in your journey and boost sales. -
Easily access information about the custom shoes you are selling and your profits through Your Dashboard.
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Check your progress through Your Dashboard to stay current on custom shoe sales and statistics.
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Yes, on shoes bought by you, you also receive the $30 profits.
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You can order in bulk easily with our automatic tools directly from your dashboard, you can pick quantities and sizes of your bulk order. Start saving with orders as small as 3 products, enjoying great discounts, fast turnaround times, and free shipping. Yes, you can buy your design in bulk and get discounted rates up to 12% off. Check the bulk promos directly at checkout clicking on the button “see bulk promos” just under the quantity tab. Note that this will be only visible to you as the designer and not to your customers.
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Yes you can find designer discount coupons and other coupons to offer to your clients in the option menu of your online shoe page on the lower-left side, under the tab “coupons”.
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Your custom shoes are priced between $149 and $269.
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It takes 6 to 15 business days to produce and ship your prototype to you.
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It takes 15 to 20 business days to produce and ship your designs to customers. If you are a PRO member, you receive priority production, where your custom shoes are produced and shipped in 6 to 12 business days.
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Our designer shoes are crafted in Le Marche, Italy, also known as “The Shoe Valley” and home to rich shoemaking tradition since 1901. All shoes are of the best quality and handcrafted by a network of selected Italian artisans. Learn more about our Italian Crafting.
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All shoes are created using pristine Italian leather or suede, and in some cases organic canvas is available, too. We also provide special materials, prints, limited edition textiles, cruelty free vegan leathers to PRO account users. Learn more about the materials used in our Italian Crafting.
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We provide US (6-13), UK (3.5-12.5) and EU (36-46) standard sizes. Extended sizes are available on most of the sneaker bases: US (13.5-17.5), UK (13-17) and EU (47-51). To find the perfect fit, please use our conversion tool, which provides a guaranteed 98 percent sizing match.
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Purchases can be made using PayPal, or with the following credit cards: Visa, MasterCard, Discover, and American Express.
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Custom shoes are shipped internationally via UPS, DHL and FedEx. You can track your shipment through Your Dashboard. Deliveries take between three to eight business days, depending on your city and country. Shipments to the EU, UK, CAN and USA are free of charge.
(Note: Custom taxes may apply for all non-EU shipments. Depending on the country, these normally range between 3 to 10 percent of the total purchase value and are due upon receipt of the product). -
We have a 100% satisfaction guarantee and free-returns policy.That means you or your customer will receive a full refund if not completely satisfied with the order. Shoes must be sent back to us within 30 days after receiving the package in pristine, unworn condition to qualify for a refund. Contact us to request a refund and confirm the shipping address. A delivery company will then collect your package with no hassle or cost to you or your customer.
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Yes, all information about the shoe process is also valid on accessories, where orders, shipping, and delivery act in the same way as the shoes.
Please note that among accessories the face mask is not medical grade, not CDC or FDA approved and it is not a PPE. It is a fashion item to be used to embellish and cover your face. If you are looking for medical protection It is advised to be worn over a medical-grade mask.
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Yes, AliveShoes can help designers grow and extend their brands. Your first goal is to get your prototype crafted and start selling or launch a pre-order campaign and reach the pre-order goal.
At the 3 confirmed sales on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’ll be able to access our new fashion collective called The Shoe Circle and showcase your design to a worldwide audience and get direct introduction in the world of fashion.
Also, when you've reached 3 confirmed sales on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’re granted access to AliveShoes Kids and AliveShoes Fashion Accessories sections.
You’ll be able to design and sell a wide variety of high-quality fashion accessories ranging from bags and purses to designer masks and clothing. An amazing new space to develop your creativity and expand your brand. See the Fashion accessories gallery here>
You’ll be also given access to the kid's section with 15+ shoe models dedicated to the little ones. Both expansions will boost your brand even further and help you reach more customers. The best part: it is a whole lot of fun! See the Kids gallery here>
After you've reached the 3 confirmed sales goals on one of your shoe designs ((by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign) you’ll be awarded your AliveShoes Official Designer Certificate to use as a valuable distinction on your CV or résumé.
When you've reached 7 total mixed confirmed sales (Including all prototypes crafted, confirmed sales done, and pre-order campaigns completed, on multiple designs, shoes and accessories) you’ll unlock More Design Expansion: Special Editions Shoe Capsules and Limited Edition Accessories.
Expand your brand and creative firepower, with 10+ unique shoe capsule collections featuring exclusive and also 10+ limited edition accessories.
As your brand grows and you reach a bigger set sales goal, you will gain access to free AliveShoes premium services, including PR boost at 10 sales and the Brand boost at 50 sales, to further boost your shoe line. Learn more information about How It Works.
You can refer to our AliveShoes Master Guide for all the tips and tricks to succeed in your journey and boost sales. -
Track your progress through Your Dashboard’s check your progress section to stay current on the design process and your custom shoe sales and statistics.
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Designing and distributing your shoes and accessories is a remarkable achievement, one that deserves recognition in the footwear industry. That is why you’ll be awarded AliveShoes Official Designer Certificate – a valuable distinction for your CV or résumé – after you've reached the 3 confirmed sales goal on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign). Located in Le Marche, Italy, also known as “The Shoe Valley,” AliveShoes is among the most elite footwear networks on the planet. The certificate will give you a great note of distinction.
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You can download your certificate through the Check Your Progress section of Your Dashboard.
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The Shoe Circle is an international fashion collective.
The Shoe Circle website will showcase the best of the best from the platform, and is all about the most unique designs made in the platform and the best stories from designers. An A-level international fashion exposure and a great introduction to the world of fashion; learn more about the circle here.
Reach 3 confirmed sales on one of your shoe design (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign) and access The Shoe Circle fashion collective. The Shoe Circle will showcase the best of the best from the platform, and is all about the most unique designs made in the platform and the best stories from designers. It is indeed a A-level international fashion exposure and a great introduction to the world of fashion.
The Shoe Circle is not only a website. We do organise amazing extra projects to get your designs even more visible. Big media partnerships, Runway shows, Concept stores, Events and more. Designs that have reached 15 sales can be submitted for free to join The Shoe Circle Extra projects; learn more about the extra projects here. -
When you've reached the 3 confirmed sales goal on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’re granted access to AliveShoes Fashion Accessories sections for free.
You’ll be able to design and sell a wide variety of high-quality fashion accessories ranging from deluxe and stylish bags to all kinds of leather objects and premium designer clothing. An amazing new space to develop your creativity and expand your brand.
See the Fashion accessories gallery here> -
When you've reached the 3 confirmed sales goal on one of your shoe designs (by purchasing a prototype and selling 2 more pairs, or by completing a pre-order campaign), you’re granted access to AliveShoesKid’s shoes sections for free.
You’ll be given access the kids section with 15+ shoe models dedicated to the little ones. A big and very interesting new market to expand your shoe line. The expansion will boost your brand even further and help you reach more customers. The best part: it is a whole lot of fun!
Discover more about Kids shoes > -
Expand your brand and creative firepower, and reach more customers with an extra design expansion. Gain access to 10+ unique shoe capsule collections featuring exclusive design components, special materials, and creative new trends and styles (totaling 30+ new unique design structures).
Also, unlock 10+ limited edition accessories, including the latest trends and structures, aligning your design firepower with big fashion brands.
Unlock both exclusive expansions once you reach your first 7 total mixed confirmed sales (including all prototypes crafted, confirmed sales done, and pre-order campaigns completed on multiple designs, shoes, and accessories). -
Reach 10 custom shoe sales on one of your shoe designs (Including prototype crafted, confirmed sales, and pre-order campaigns completed on one single design) to access our PR boost for free. Your project will be shared with our network of top PR contacts. This will help you increase the visibility of yourself and your brand. The exposure often leads to visibility in magazines and international press, or leads to building relationships with bloggers, or seeing your product worn on the feet of influencers and celebrities Discover more about the PR Boost >.
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Achieve 50 total shoe sales (Including all prototype crafted, confirmed sales, and pre-orders campaigns completed on multiple shoe designs) to access our BRAND boost. Our elite shoe development network and team in Italy will help you create a custom capsule shoe collection based on your sketches or ideas, a refined digital online brand shop and a professional photo shooting and manufacturing video of your shoes. Better branding, design, online presence, and marketing will give you an extra boost to grow your shoe line. Discover more about the Brand Boost >.